Thanks for booking a video session with Permanent RCRD!

Check your email for a booking confirmation!
We’re looking forward to working with you.

Scroll down for important info plus directions and a map.

Permanent RCRD Studios is located at 1511 S. Congress Avenue, Ste. 300, Austin, TX.

Important: If you have audio or graphic files you would like us to incorporate live into your video recording, please use this form to upload them at least 24 hours before your session begins:
https://docs.google.com/forms/d/e/1FAIpQLSd-gNBLF8PZ8frdhHlKLy6QEOMJYn8rEeWvwWqPnxlgq5mwUA/viewform

Below is a mini FAQ to help you prepare for your session
(Please visit our main FAQ page to learn more about recording at our studio):

How early can I arrive to my session?

We ask that you arrive no sooner than 10 minutes before your appointment time.

When does my session end?

Your session will end no more than 5 minutes after it’s scheduled to end; meaning you must clear the studio space by this time. For example, if you’ve booked 1 p.m. to 2 p.m., your session must end at 2:05 p.m. (Please contact us to book an extra hour if you need more time.)

What is the cancellation policy?

If you need to reschedule or cancel a session, please do so at least 24 hours before your session. You can do this by clicking the “Cancel” option in your confirmation email, or by emailing us at studio@permanentrcrd.com. If you do not cancel at least 24 hours before your session, we will not charge you the full amount of your booked session, but we will charge a 40% cancellation fee.

If you schedule a recording session but don’t show up and don’t contact us to cancel the session, you will be charged for the full amount of the booked session. (If you can’t make it, avoid the full charge by emailing us: studio@permanentrcrd.com.)

What happens if I don’t show up to my session?

If you schedule a recording session but don’t show up and don’t contact us to cancel the session, you will be charged for the full amount of the booked session. (If you can’t make it, avoid the full charge by emailing us in advance at studio@permanentrcrd.com.)

What happens if I’m late to my session?

If you know you’re going to be late to your session, please give us a heads up by contacting us right away by emailing studio@permanentrcrd.com, or by calling or texting (737) 210-2931. We’ll do our very best to accommodate you based on the studio’s schedule for that day. It’s possible we might need to reschedule your session for another day.

If you are more than 20 minutes late, and you didn’t contact us to give us a heads up, we will cancel your session and you will be charged the full amount of the booked session.

What’s the parking situation?

You can park in any open parking space in the building lot; if there’s a parking attendant on the premises, just let them know you are heading upstairs to the studio and you’ll be able to park in the lot for free. Please note: The lot can sometimes fill up; please try to factor this possibility into your schedule.

Here’s a graphic and map to help you find us: