FAQ

You can visit our booking page and fill out the online form to book a recording session. The online form collects all the information we need to set up and personalize the studio for your recording session.

Once we receive your booking request, we’ll email you a confirmation and an online payment request. And we’ll contact you if we need more information.

We’ll have the studio set up for you and your guests, if you’re bringing any, before you arrive to record. All you have to do is arrive on time and get comfortable. If you have any questions, please email us: studio@permanentrcrd.com.

We’re located at 5555 N. Lamar Blvd, Ste. C122, Austin, TX 78751, in North Central Austin, just behind Half Price Books.

The studio is an appointment-only facility. Please book a visit or a session online or contact us to schedule an appointment.

Of course! A Permanent RCRD engineer will be on hand to make sure all the tech and gear is set up and runs smoothly for your recording session. All you have to do is show up, sit down and talk. The engineer completes a quick tech/gear setup before you arrive, performs a short sound check with you, and goes over a microphone technique for each recording session. The engineer also initiates and finishes the recording process for every session. The engineer will also transfer your audio/video files to your USB storage device or upload them to a private cloud folder where you can access them remotely following your session

All video projects include an in-studio engineer.

For audio projects we provide an optional Monitoring Service. If you contract this service, an engineer will remain in the studio room for the duration of your session and monitor your recording at a rate of $55 per hour. The engineer only remains listening in on the session to monitor your recording if you contract the optional Monitoring Service.

We record in multitrack with digital audio software. This means every microphone being recorded has its own audio channel or track, and every channel/track results in an individual studio quality, 24 bit WAV audio file. So, for example, if your party of three records in our studio, you will receive three separate, synched studio-quality WAV audio files. If you would like your multitrack WAV files mixed down to a single audio file, let us know and we’ll perform the mix down at no extra charge. We also record a backup session on a digital audio recorder. Does this sound complicated? No worries, we’ll make it easy!

We capture a single video file that integrates up to three HD video feeds with live video streaming software. This allows us to incorporate our high quality audio and edit and produce the project while you record, eliminating the need for lengthy post-production video editing. We also integrate intro and outro audio clips, custom graphics (including your logo), and can livestream (optional) your video to most social media platforms. Want to integrate a live remote video feed via a platform like Skype or Zoom? We got you covered!

Yes, your guest(s) or co-host(s) can call into the studio using our Skype number, or we can call your guest’s phone or computer from the studio via Skype. We can also use another third-party software to call and record a remote participant, depending on your guest’s setup.

You can learn more about our industry standard equipment and software here. Here is a list of the studio’s current gear and software that’s available:

• Shure SM7B Vocal Dynamic Microphones
• Sennheiser E835 Dynamic Microphones
• Audio-Technica ATR 2100 Dynamic Microphones
• Sterling Audio ST51 Condenser Microphones
• Cloudlifter CL-4 Mic Activators
• SE DM1 Dynamite Inline Preamps
• Focusrite Scarlett Audio Interfaces
• Rodecaster Pro Mixer/Audio Interface
• Behringer U-Phoria UMC 404 HD Audio Interfaces
• Behringer Xenyx 1204 USB Mixer
• Zoom Digital Recorders
• Apple Computers
• ony Monitor Headphones
• Adobe Audition
• Rogue Amoeba Audio Hijack
• Skype
• Zoom
• Ecamm Call Recorder
• WireCast Pro

Yes, you can bring your own recording gear. Please let us know what equipment/gear you plan to bring before arriving so we can ensure proper accommodations.

Immediately following your session, we will transfer your files to a private cloud folder where you can access them remotely. If you would like, we can also transfer files to your portable USB storage device.

Please note: Uploading can take from two to four hours, depending on file size and our engineer’s schedule and availability. We archive your session files for thirty days.

Our studio recording rooms are typically set up to record up to four people at a time. During COVID we have reduced this to two people in a studio room at a time to ensure the safety of our clients and staff.

Please note: If you need more than 4 people on mic at the same time, there will be an extra setup fee for each additional microphone setup.

If you have a producer or guests that will not be on mic, they are free to sit with you in the studio room as space allows or wait in our lobby.

Permanent RCRD now offers editing and post-production services. The cost depends on ythe project. Please reach out to us at studio@permanentrcrd.com to tell us what you are looking for help with and to request additional details.

Yes. We’ll set you up when you come in.

You can bring your own food but we ask you to keep in mind that is a shared space for a range of clients. Drinks are fine in both the lobby and studio rooms. Our fridge and drink table is typically stocked with water, and other beverages. Help yourself!

Before your session, we’ll email you an online payment request. We ask that you pay for your session before arriving.

If you need to reschedule or cancel a session, please do so at least 24 hours before your session. You can do this by clicking the “Cancel” option in your confirmation email, or by emailing us at studio@permanentrcrd.com. If you do not cancel at least 24 hours before your session, we will not charge you the full amount of your booked session, but we will charge a 40% cancelation fee.

If you schedule a recording session but don’t show up and don’t contact us to cancel the session, you will be charged for the full amount of the booked session. (If you can’t make it, avoid the full charge by emailing us: studio@permanentrcrd.com.)

We ask that you arrive no sooner than 10 minutes before your session is scheduled to begin.

If you know you’re going to be late to your session, please give us a heads up by contacting us right away by emailing studio@permanentrcrd.com, or by calling or texting (737) 210-2931. We’ll do our very best to accommodate you based on the studio’s schedule for that day. It’s possible we might need to reschedule your session for another day.

If you are more than 20 minutes late, and you didn’t contact us to give us a heads up, we will cancel your session and you will be charged the full amount of the booked session.

You can park in any open parking space in the parking lot. There should be plenty of available parking.

It’s pronounced pur-muh-nuhnt rek-erd. Like the permanent record your principal warned you about in middle school.

Yes, here are our General Guidelines:

Please let us know beforehand whether you have any special requests (including the need for wheelchair accessible entrance, etc.) or further questions before you arrive. We’re here to help you have a great recording session. We’ll confirm the functionality and inventory of our equipment before you begin your recording.

Our studio guidelines, implemented to ensure a great session for all parties, are listed below:

• Damage to the space, property, equipment or software facilitated by the renter-client becomes the financial responsibility of the renter-client.
• All accompanying minors must be supervised by an adult at all times and are not permitted in the video studio.
• While in our lobby space we ask that you keep your voices to a whisper (like in a library) during recording sessions.
• We ask that you don’t smoke inside the premises or enter with any illegal drugs.
• We choose to prohibit guns from the premises, so please don’t bring any firearms.
• We reserve the right to refuse service to anyone